1. Returns / Cancellation
We at Cobra Magic manufacture products manually & personally for each costumer at the time of order, to ensure the best quality of the product.
Therefore, a transaction can be canceled up to 5 days from the date of payment, after receiving approval from Cobra Magic customer service at firstname.lastname@example.org
There will be no refunds for products that were shipped to the costumer.
We at Cobra Magic manufacture products manually & personally for each costumer at the time of order, to ensure the best quality of the product, each product undergoes a series of tests manually before sending it to the customer.
We ship the product up to 14 business days from the date of payment.
Shipping cost are based upon weight and size of the box, packaging and insurance.
The price for shipping is written in the product information.
Insurance on shipments:
All orders are insured for full value of the product.
3. Product warranty
We at Cobra Magic encourage customers experiencing a problem to contact us personally via e-mail, telephone or Whatsapp and we will help you to find the ideal solution for you.
Do not hesitate to contact us at email@example.com
All of our products has 1 year warranty.
The customer must send the product to Cobra Magic after contacting customer service and receiving approval & our shipping details.
Repair and shipping back to the customer is under warranty.